Privacy Policy

Last updated: 14 May 2026

The Concept WLL ("we", "us", "our") respects your privacy. This policy explains what personal data we collect through the-concept.me, why we collect it, and your rights under the Personal Data Protection Law of the Kingdom of Bahrain (PDPL, Law No. 30 of 2018) and, where applicable, the EU GDPR.

Who we are

The Concept WLL is an events, exhibitions and commercial outfitting company registered in the Kingdom of Bahrain. Contact: info@the-concept.me, +973 3838 8827, Manama, Bahrain.

Data we collect

When you submit a contact form, quote request, free-booth-mockup form or newsletter signup, we collect the information you provide (name, email, phone, company, message, project details). When you browse the site we automatically collect technical data: IP address, browser/device type, pages viewed, referrer, timestamps, and cookie identifiers.

Why we use it

To respond to your enquiry, prepare quotes, deliver our services, send transactional emails (e.g. unsubscribe confirmations, news digests if subscribed), comply with legal obligations, prevent fraud/spam, and improve the website. We rely on (a) your consent, (b) the performance of a contract, (c) our legitimate interest in operating and securing the site.

Cookies & analytics

We use strictly necessary cookies for the site to function, and (with your consent) analytics cookies to understand traffic. You can change your choice anytime via the cookie banner or by clearing your browser storage. See our Cookie Policy for the full list.

Sharing

We do not sell personal data. We share data only with processors who help us run the site and our business: Lovable Cloud (hosting & database), Resend (transactional email), Cloudflare (CDN & bot protection), and Google (analytics & search console). All processors are bound by data-protection contracts.

International transfers

Some processors are located outside Bahrain (USA, EU). Where required, transfers are protected by Standard Contractual Clauses or equivalent safeguards.

Retention

Contact-form messages: 24 months. Quote requests & lead data: 5 years (commercial record-keeping). Newsletter subscribers: until you unsubscribe. Server logs: 90 days.

Your rights

You can request access, correction, deletion, restriction, portability, or to object to processing. Email info@the-concept.me. You may also lodge a complaint with the Bahrain Personal Data Protection Authority.

Security

We use HTTPS, encryption at rest, role-based access, and a public security disclosure channel at /.well-known/security.txt.

Changes

We may update this policy. Material changes will be announced on this page with a new "Last updated" date.